A huge amount of energy is consumed during sugar production in the food industry. The large amount of steam used and the power of the turbine power plant are key factors. This makes energy and exergy analysis important in sugar factories.
View Article and Find Full Text PDFInt J Health Care Qual Assur Inc Leadersh Health Serv
August 2006
Purpose: The aim of this article is to examine the differences in service quality between public and private hospitals in Turkey.
Design/methodology/approach: This study applies the principles behind the SERVQUAL model and compares Turkey's public and private hospital care service quality. The study sample contains a total of 200 outpatients.
Int J Health Care Qual Assur Inc Leadersh Health Serv
March 2006
Purpose: The aim of this article is to show how Taguchi methods can be applied to health care.
Design/methodology/approach: The quadratic loss function is at the heart of Taguchi methods. It is a powerful motivator for a quality strategy and can be used to adequately model the loss to society in health care.
Int J Health Care Qual Assur Inc Leadersh Health Serv
July 2005
Purpose: Aims to establish the critical score and screening accuracy of the CAGE Questionnaire in three treatment settings--primary health care, walk-in (triage) clinic and the emergency room.
Design/methodology/approach: Taguchi methods are applied to three screens of the CAGE questionnaire.
Findings: Analysis of the sensitivity and specificity data of three CAGE screens by leveling factor (p'), signal-to-noise ratios (S/N, SS/N) and their dependent relation resulted in critical CAGE scores of 1, 1 and 2; and high screening accuracy levels of 98.