Linking supportive leadership to satisfaction with care: proposing and testing a service-profit chain inspired model in the context of elderly care.

Purpose: As marketization has gained ground in elderly care, satisfaction with care has come to play a crucial role in designing for high-quality care. Inspired by the service-profit chain (SPC) model, the authors aimed to gain a deeper understanding of the intricate interplay between supportive leadership practices, organizational climate, job satisfaction and service quality by predicting satisfaction with care.

Design/methodology/approach: A Swedish sample of frontline elderly care staff ( = 1,342) participated in a cross-sectional questionnaire study.

Accounting for job satisfaction: Examining the interplay of person and situation.

In the present study, we investigate the interplay of personality traits (i.e., person) in frontline care staff in nursing homes and the way they relate to the residents (i.

The impact of personality on person-centred care: a study of care staff in Swedish nursing homes.

Aim And Objective: In this study, we explore how personal and situational factors relate to the provision of person-centred care (PCC) in nursing homes. Specifically, we focus on the relationship between the care staff's personality traits and provision of PCC and to what extent perceptions of the working environment influences this relationship.

Background: The ultimate goal of elderly care is to meet the older person's needs and individual preferences (PCC).