Variation in Patient Experience Across the Clinic Day: a Multilevel Assessment of Four Primary Care Practices.

Background: Patient satisfaction with healthcare is associated with clinical outcomes, provider satisfaction, and success of healthcare organizations. As the clinic day progresses, provider fatigue, deterioration with communication within the care team, and appointment spillover may decrease patient experience.

Objective: To understand the relationship between likelihood to recommend a primary care practice and scheduled appointment time across multiple practice settings.

A Before and After Analysis of Health Care Utilization by Patients Enrolled in Opioid Controlled Substance Agreements for Chronic Noncancer Pain.

Objective: To evaluate the impact of opioid controlled substance agreements (CSAs) enrollment on health care utilization.

Patients And Methods: We retrospectively evaluated health care utilization changes among 772 patients receiving long-term opioid therapy for chronic noncancer pain enrolled in a CSA between July 1, 2015, and December 31, 2015. We ascertained patient characteristics and utilization 12 months before and after CSA enrollment.