Don't suffer the consequences. Prepare your office for bioterrorism response.

In a low-level bioterrorism attack without mass casualties, physician offices will stand at the front line for diagnosis and treatment. Lacking preparation, those offices can suffer some of the first casualties. Physicians and their administrators in ambulatory practices must be able to recognize and plan for a potential bioterrorism attack.

Keep the lid on. How to avoid opening the administrator's Pandora's box.

An informal--and enlightening--survey of experienced practice administrators asked what mistakes they wouldn't repeat in their careers. Errors in handling data, dealing with employees and physicians, financial supervision and personal behavior teach lessons in a humbling fashion.

For love of the profession. Award recipients offer pathways to success.

What convictions and ambitions drive certain practice leaders--and certain organizations--to excel and inspire their practices and their peers? Recipients of MGMA and ACMPE's highest honors describe their motivations.