Publications by authors named "Thomas Elijah Dawson"
Appl Clin Inform
October 2024
Article Synopsis
- Clinical Decision Support (CDS) tools struggle with effectiveness due to poor usability and alignment with clinical workflows, highlighting the need for usability testing across all CDS implementations instead of just selected projects.
- The paper discusses challenges in scaling usability testing in healthcare operations and proposes "guerilla in-situ usability testing," based on hands-on experience from over 20 projects in a year, as a practical solution.
- While some rigor in methodology was relaxed for quicker implementation, the positive impacts of user feedback and design improvements suggest that broader use of usability testing could significantly enhance CDS effectiveness and health outcomes.
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