Quality improvement project to eliminate the occurrence of never events during insertion of intrauterine contraception.

Aim: This project aimed to reduce the occurrence of never events during insertion of intrauterine contraception (IUC), within Central North West London NHS Foundation Trust (CNWL) clinics, to zero within 6 weeks.

Background: CNWL provides sexual health services in seven London boroughs and Surrey. Approximately 5500 IUC are inserted annually.