Digital society social interactions and trust analysis model.

During unprecedented events such as COVID-19, the fabric of society comes under stress and all stakeholders want to increase the predictability of the future and reduce the ongoing uncertainties. In this research, an attempt has been made to model the situation in which the sentiment "trust" is computed so as to map the behaviour of society. However, technically, the purpose of this research is not to determine the "degree of trust in society" as a consequence of some specific emotions or sentiments that the community is experiencing at any particular time.

Customer Analysis Using Machine Learning-Based Classification Algorithms for Effective Segmentation Using Recency, Frequency, Monetary, and Time.

Customer segmentation has been a hot topic for decades, and the competition among businesses makes it more challenging. The recently introduced Recency, Frequency, Monetary, and Time (RFMT) model used an agglomerative algorithm for segmentation and a dendrogram for clustering, which solved the problem. However, there is still room for a single algorithm to analyze the data's characteristics.