Comparing patients' and physicians' opinions on quality outpatient care.

The objective of this study was to compare the opinions of patients and physicians on the importance of discrete elements of health care as determinants of the quality of outpatient care. A survey was conducted on patients and physicians of a military hospital in Ankara, Turkey. Participants rated 60 elements of care on its importance to high-quality care on a 5-point scale (not important [1] to essential [5]).