Revenue cycle outsourcing: the real costs and benefits.

Hospitals need to consider the real financial and human costs and benefits of outsourcing before making an outsourcing decision. Hospitals should ensure that selected outsourcing contractors can meet their objectives. Hospitals need to have a contingency plan in place in case an outsourcing firm fails to meet expectations.

The strategic benefits of revenue cycle improvement.

Leveraging revenue cycle financial and process improvements can result in a variety of benefits, including: A continuous learning culture that maintains performance improvements over the long term. Ability to attract and retain key personnel. Resources to invest in employee education and training.

Cultural transformation for revenue cycle improvement.

More than technology is needed to bring about improvement in revenue cycle processes. A healthcare organization can transform its culture in several ways, including promoting a willingness to try new approaches and tools, investing in employee training and support, and rewarding behavior and processes that produce results.

Nursing process approach improves receivables management.

The "nursing process" is a systematic decision-making approach to problem solving based on open-system theory. This theory assumes that there is an on-going interchange between all system components. Components cannot be viewed in isolation, because decisions regarding one component will affect other components.