Objectives: To characterize the use of virtual visits, as well as compare the characteristics to in-person visits during the pandemic period.
Methods: This retrospective study included patients who had virtual and in-person ophthalmology visits from March 19, 2020, to July 31, 2020, in a large multispecialty ophthalmic center. Exclusion criteria included patients aged less than 18 years old; canceled, incomplete, mislabelled, and duplicated visits.