Medical secretaries' fears and opportunities in an increasingly digitalised workplace environment.

Purpose: The purpose of this mixed-methods study was to explore how medical secretaries experience digital transformation in a Swedish healthcare organisation, with a focus on workplace climate and health.

Design/methodology/approach: Data were collected using a sequential exploratory mixed-methods design based on grounded theory, with qualitative data collection (a Quality Café and individual interviews) followed by quantitative data collection (a questionnaire).

Findings: Four categories with seven underlying factors were identified, emphasising the crucial need for effective organisation of digital transformation.

Digital consultation in primary healthcare: the effects on access, efficiency and patient safety based on provider experience; a qualitative study.

Objective: The objective of the study was to explore the experiences of healthcare staff working with and being part of the implementation of a digital platform for patient-provider consultation across quality dimensions of access, efficiency, and patient safety.

Design: The study uses qualitative design to investigate experiences and the views of healthcare professionals. Data collection combined semi-structured individual and focus-group interviews.