The Missouri interpretation & translation survey: a pilot study of limited English proficiency.

A pilot study was developed and sent to health care stakeholders in Missouri; sixty-two surveys from a variety of providers and health care settings were analyzed. This preliminary survey suggests that more than a third of health care providers in Missouri routinely offer interpretation services, mostly by using paid phone service. At least 20%, however, do not offer interpreter services or the service is inadequate to properly convey pertinent health information.

Patient satisfaction with teledermatology services.

We collected data on patient satisfaction with the use of teledermatology services. During a 27-month study, a single dermatologist saw a total of 321 patients via telemedicine. The patients completed 483 surveys, although not all questions were answered on all surveys.