Satisfaction with healthcare services among refugees in Zaatari camp in Jordan.

Background: Feedback on satisfaction regarding healthcare services is vital for continuous improvement of the service delivery process and outcome.

Aims And Methods: The objective of this study was to assess the satisfaction of refugees with the medical and dental services in Zaatari camp, under 3 domains with 20 key indicators (human and physical health resources, interaction and reactivity, and administration) using a self-administered questionnaire.

Results: Of the 500 participants, the satisfaction rate was 72.