Publications by authors named "Shoshana Helfenbaum"
Background: Effective communication between residents (older adults), families, and the healthcare team supports person-centred care. However, communication breakdowns can occur that can impact care and outcomes. The aim of this paper is to describe a feedback approach to developing a communication tool for residents and families to guide information sharing during care discussions with the healthcare team in long-term care.
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- A group of teachers and healthcare workers created a program to help long-term care teams learn new skills to do their jobs better.
- They studied different ways to teach since the staff comes from many backgrounds and experiences.
- The results showed that the program was helpful, and they shared ideas on how to train workers in long-term care facilities (LTC) in the future.