Getting a new concept or project up and running is never an insignificant undertaking. In many cases, however, the successful completion of a project signals the start of the "real work" in which the greater challenge is in turning that initial success and investment into results that can be sustained over the long-term. This was the challenge facing Cancer Care Ontario (CCO) once they developed and deployed the Wait Time Information System (WTIS) on behalf of the Ontario Ministry of Health and Long-Term Care (MOHLTC).
View Article and Find Full Text PDF