This article describes the impact of a Virtually Integrated Care team on missed nursing care as defined by the MISSCARE survey. This multisite project reported that the most common missed cares and reasons for missed cares were consistent with other reported results in earlier literature. However, when evaluating missed cares that were directly impacted by the virtual nurses' roles and responsibilities, 1 of the 2 sites demonstrated a decrease in missed nursing care during the project.
View Article and Find Full Text PDFThe purpose of this article is to report on an innovative new model of care and the effects this model pilot program had on patient satisfaction, staff satisfaction, physician satisfaction, patient quality metrics, and financial metrics. The Virtually Integrated Care team is a model of care that leverages technology to bring an experienced expert nurse into the patients' room virtually. The advanced technology allows the virtual nurse to direct and monitor patient care, interacting with the patient through 6 core roles: patient education, staff mentoring/education, real-time quality/patient safety surveillance, physician rounding, admission activities, and discharge activities.
View Article and Find Full Text PDFCurrent trends, including an aging population; the impact of the Affordable Care Act; increased complexity and acuity of patient needs; shorter hospital stays; and higher patient expectations have resulted in a significant demand for reconfiguration of the bedside nursing model. The health care system is further complicated by a shortage of highly trained nurses, challenging financial incentive models, and inefficient traditional staffing models. These challenges have increased the urgency for designing a more efficient, cost-effective care delivery model.
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