Quality control pharmacy tasks: big five personality model and accuracy of error detection.

The relationships between extraversion, conscientiousness, neuroticism, and performance were examined in the context of an error detection task completed under stable and shifting workload conditions. 114 participants checked two sets of 40 fictitious prescriptions for errors. Errors were inserted at rates varying from 26% to 38%.

Improving accuracy in simulated pharmacy assembly tasks using workspace interventions to enhance the cognitive environment.

In this study, the error-reducing effectiveness of two work-environment interventions was examined in a simulated pharmacy task. 110 participants worked for 3 to 4 hours filling approximately 110 orders for simulated drugs in a laboratory-based, controlled environment. One group of participants used a monitor-mounted copy strip to enhance data entry, and another group used the copy strips as well as labeled product sleeves on stock bottles to enhance product selection.

Workload, error detection, and experienced stress in a simulated pharmacy verification task.

The relationships among workload, stress, and performance efficiency are topics of applied interest and theoretical importance to researchers concerned with human performance. Such interest extends to a variety of occupational areas including inpatient, outpatient, and community pharmacies. In that context, these relationships have become a consumer health issue given concerns that workload contributes to job stress and a significant decline in dispensing accuracy.