Do commercial managed care members rate their health plans differently than Medicaid managed care members?

Objective: To determine if members of commercial managed care and Medicaid managed care rate the experience with their health plans differently.

Data Sources: Data from both commercial and Medicaid Consumer Assessment of Health Plan Surveys (CAHPS) in New York State.

Study Design: Regression models were used to determine the effect of population (commercial or Medicaid) on a member's rating of their health plan, controlling for health status, age, gender, education, race/ethnicity, number of office visits, and place of residence.