COVID-19 and the UK water sector: Exploring organizational responses through a resilience framework.

The unprecedented scale and impact of the COVID-19 pandemic have required organizations to adapt all facets of their operations. The impact on the UK water sector extends beyond engineering and treatment processes, with social, economic and environmental consequences. Semi-structured interviews were conducted with executives from 10 UK water companies to investigate the organizational response to the pandemic, and how their response impacted operational delivery.

COVID-19 and the water sector: understanding impact, preparedness and resilience in the UK through a sector-wide survey.

The COVID-19 pandemic led to drastically altered working practices. During the UK lockdown, a questionnaire was distributed to water professionals to understand their experiences and perceptions of organisational response. Findings were evaluated on the measures of mitigation, adaptation, coping and learning.