Benefits, challenges and sustainability of digital healthcare for NHS Wales: a qualitative study.

Introduction: Digital healthcare in the UK was adopted out of necessity rather than choice during the COVID-19 pandemic. However, as we move forward, UK governments and healthcare services have acknowledged its evident benefits for patients, staff and the National Health Service (NHS), and are keen to sustain its improvements in the long term.

Objective: To understand the benefits, challenges and sustainability of a future-proof digital healthcare.