Publications by authors named "Sahana Rajaram"
Objective: Call centers in India, rely heavily on call center operators' (CCO) vocal abilities, putting them on a high vocal demand and the related risk of voice-related problems. This study investigated vocal changes among CCOs during a workday.
Method: Fifty CCOs from various sectors participated undergoing evaluation, including acoustical, perceptual, aerodynamic, and self-perceptual measures.