A Survey on Clients' Opinions in Isfahan's Public Hospitals About Effective Factors in the Fulfillment of Referral System.

Introduction: Cutting back on the staff and equipment and also reduction of costs and devices, balanced distribution of resources for optimal use and prevention of unreasonable costs for patients are some advantages of the fulfillment of referral system process. Accordingly the purpose of the present study is to determine factors affecting the fulfillment of referral system process from the viewpoints of clients of Isfahan's public hospitals so that health system could benefit its advantages.

Methodology: The research is a descriptive-analytic survey and the population consisted of clients referring to public hospitals of Isfahan Province.