[The medical mistakes as consequence of poor communication].

The article is devoted to medical errors and complaints of patients, as well as to role that communications of interested parties plays in this. The patients complaints are often caused by lack of information, unprofessional approach (lacking of respect to patient and lack of empathy, poor communication skills, abusing of one's official position). The models of response of medical workers to mistakes made are described.

[COMMUNICATIONS OF DOCTORS AND NURSES. TEAMWORK].

The article deals with the issues of communication between doctors and nurses. Attention is paid to the obstacles which affect effective communication between doctors and nurses, which include the increase of the workload, the constant change of staff, the use of high-tech terminology, the previous negative experience of communication between nurses and doctors, etc. Recommendations for improving communication in a medical team are given.

The information communication technologies in medicine.

The article discusses some aspects of information and communication technologies in medicine. In view of the COVID-19 pandemic, special attention is paid to development of telemedicine. The informational computer technologies are especially relevant where there is shortage of medical personnel.

[The medical rehabilitation: planning work load and number of positions].

The article presents the results of analysis of normative legal documents and their changes related to planning of volume of medical care in "medical rehabilitation" profile. The calculation of planned normative number of beds of this profile from 2014 to 2021 is presented according to the number of bed-days and planned beds turnover. The number of arithmetic errors in planned indices of specialized medical care in hospital conditions for medical rehabilitation is demonstrated in the letters of the Minzdrav of Russia related to formation and economic validation of territorial program of state guarantees.

[The physicians and the patients: who are they one to another?].

The article considers issues of communication between physicians and patients and presents several models of corresponding relationships. The importance of involving patients in therapeutic partnership is emphasized. The barriers to effective communication between physician and patient and ways to overcome them are considered.