Transformation from the top.

Transforming a hospital's culture leads to improved patient satisfaction and physician loyalty.

Strange bed(side) fellows physician-finance collaboration.

Financial and physician leaders need alignment, cooperation, and goodwill based on trust and transparency to cope with the challenges facing the healthcare industry. Organizational silos need to be broken down to encourage communication and cooperation between financial and clinical leaders. Incentive compensation plans should be designed to reward meeting team goals rather than individual accomplishment.