Sports venue digital twin technology from a spectator virtual visiting perspective.

The purpose of this article is to adopt a customer-centric perspective the and introduce digital twin technology as a solution for mega-sport event management. This conceptual model article focuses on the potentially drastic role of digital twin technology in modern sports events, explaining in detail different aspects of its impact. The main research question is "How (and why) do sports venue digital twin emerging technologies prospectively impact the sports spectators" customer experiences?" It contributes to understanding how and why sports venue digital twins make events more customer-centred by enhancing fan experiences and engagement.

Measuring efficiency: the association of hospital costs and quality of care.

Providers with lower costs may be more efficient and, therefore, provide better care than those with higher costs. However, the relationship between risk-adjusted costs (often described as efficiency) and quality is not well understood. We examined the relationship between hospitals' risk-adjusted costs and their structural characteristics, nursing levels, quality of care, and outcomes.