Influence of meaningfulness of work and leadership characteristics on customer-directed counterproductive work behavior resulting from customer mistreatment.

This study explored the impact of customer mistreatment on counterproductive work behavior (CWB) and the moderating role of supervisor responses (self-sacrificial and self-serving leadership) to clarify why customer-directed CWB occurs and how it can be reduced. A sample of 392 customer-facing employees in the USA completed measures assessing the meaningfulness of work and self-sacrificial and self-serving leadership experiences. The meaningfulness of work moderated the relationship between customer mistreatment and employee anger, and a three-way interaction was found between employee anger and self-sacrificial and self-serving leadership on customer-directed CWB.

The role of emotions as mechanisms of mid-test warning messages during personality testing: A field experiment.

This study focuses on the role of emotions in personnel selection and faking research. In particular, we posit that emotions are likely to be activated when applicants receive warning messages from organizations. Drawing on Nabi (Nabi, , 9, 1999, 292) cognitive-functional model of discrete negative emotions, we propose and empirically test the effects of three discrete negative emotions (guilt, fear, and anger) triggered by a warning message during a personality test on personality score accuracy and perceived test fairness.

Leader emotion regulation, leader-member exchange (LMX), and followers' task performance.

Drawing on Social Exchange theory, we investigated the direct link between leaders' emotion regulation strategies (i.e., surface acting and deep acting) and follower task performance.

Goal Commitment Buffers the Negative Effects of Perceived Abusive Supervision.

The effects of abusive supervision may be more intricate than what reason would suggest. To examine why individuals may respond differently to perceptions of supervisor abusive, this study relies on goal-setting theory to present a model that accounts for the influence of abusive supervision on job performance and organizational deviance. To be precise, motivation control and self-defeating cognition are proposed to mediate the interaction of perceived abusive supervision with goal commitment in predicting organizational deviance and job performance.

Another sleepless night: Does a leader's poor sleep lead to subordinate's poor sleep? A spillover/crossover perspective.

Given the importance of sleep to an individual's health and well-being, relatively little research has been conducted in the management and organizational behaviour literature on the relationship between sleep and work behaviour. Using spillover/crossover theory, we extended the current literature by investigating the possible supervisor-subordinate sleep relationship and introduced a serial mediation mechanism to answer how a supervisor's poor night's sleep translates into his/her subordinate's poor night's sleep. We conducted an experience sampling study involving 101 supervisors and subordinates over five consecutive working days (N = 505 occasions).