This study aims to dissect the current state of emotion recognition and response mechanisms in artificial intelligence (AI) systems, exploring the progress made, challenges faced, and implicit operations of integrating emotional intelligence into AI. This study utilized a comprehensive review approach to investigate the integration of emotional intelligence (EI) into artificial intelligence (AI) systems, concentrating on emotion recognition and response mechanisms. The review process entailed formulating research questions, systematically searching academic databases such as PubMed, Scopus, and Web of Science, critically evaluating relevant literature, synthesizing the data, and presenting the findings in a comprehensive format.
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