An evaluation of a care coaching and provider referral intervention for behavioral health needs.

Objectives: To evaluate changes in health care spending and utilization associated with a telehealth-based care coach-supported and behavioral health (BH) provider referral intervention in the United States.

Study Design: Observational retrospective cohort study with propensity score matching of treated and control groups.

Methods: Difference-in-differences (DID) analysis was used to calculate per-member per-month (PMPM) savings and changes in utilization in a treated group relative to matched controls over 36 months.