Remote work as a new normal? The technology-organization-environment (TOE) context.

The COVID-19 pandemic has established remote work as the new normal. However, the factors that influence the effectiveness of remote work are unexplored. Moreover, the relationships between remote work and job performance and emotional exhaustion are under-investigated.

Preconsult interactive computer-assisted client assessment survey for common mental disorders in a community health centre: a randomized controlled trial.

Background: Access disparities for mental health care exist for vulnerable ethnocultural and immigrant groups. Community health centres that serve these groups could be supported further by interactive, computer-based, self-assessments.

Methods: An interactive computer-assisted client assessment survey (iCCAS) tool was developed for preconsult assessment of common mental disorders (using the Patient Health Questionnaire [PHQ-9], Generalized Anxiety Disorder 7-item [GAD-7] scale, Primary Care Post-traumatic Stress Disorder [PTSD-PC] screen and CAGE [concern/cut-down, anger, guilt and eye-opener] questionnaire), with point-of-care reports.

Burden of common mental disorders in a community health centre sample.

Objective: To examine the rates of common mental disorders (CMDs) such as depression, anxiety, posttraumatic stress disorder (PTSD), and alcohol use in an urban community health care centre (CHC) serving vulnerable immigrant and ethnoracial communities in order to improve knowledge on the rates of CMDs specific to these groups accessing primary care settings.

Design: English or Spanish, self-administered, tablet-based survey known as the Interactive Computer-Assisted Client Assessment Survey (iCCAS).

Setting: Access Alliance Multicultural Health and Community Services CHC in Toronto, Ont.

The relationship between organizational leadership for safety and learning from patient safety events.

Objective: To examine the relationship between organizational leadership for patient safety and five types of learning from patient safety events (PSEs).

Study Setting: Forty-nine general acute care hospitals in Ontario, Canada.

Study Design: A nonexperimental design using cross-sectional surveys of hospital patient safety officers (PSOs) and patient care managers (PCMs).

Development of a measure of patient safety event learning responses.

Objective: To define patient safety event (PSE) learning response and to provide preliminary validation of a measure of PSE learning response.

Data Sources: Ten focus groups with front-line staff and managers, an expert panel, and cross-sectional survey data from patient safety officers in 54 general acute hospitals.

Study Design: A mixed methods study to define a measure of learning responses to patient safety failures that is rooted in theory, expert knowledge, and organizational practice realities.

Categorizing errors and adverse events for learning: a provider perspective.

There is little agreement in the literature as to what types of patient safety events (PSEs) should be the focus for learning, change and improvement, and we lack clear and universally accepted definitions of error. In particular, the way front-line providers or managers understand and categorize different types of errors, adverse events and near misses and the kinds of events this audience believes to be valuable for learning are not well understood. Focus groups of front-line providers, managers and patient safety officers were used to explore how people in healthcare organizations understand and categorize different types of PSEs in the context of bringing about learning from such events.

Computerized management of oral anticoagulant therapy: experience in major joint arthroplasty.

Objective: Evaluation of the safety and potential cost savings of a computerized, laboratory-based program to manage inpatient warfarin thromboprophylaxis after major joint arthroplasty.

Design: A consecutive-case study of adults.

Setting: A tertiary care orthopedic institution.