The effect of improving communication competency on the certifying examination of the American Board of Surgery.

Background: Since 1991 the authors have offered a course that identifies content deficits, but only provides instruction directed at improving verbal and nonverbal behaviors. We report the outcome of this 10-year effort as success on the certifying examination of the American Board of Surgery between 1991 and 2001.

Methods: Sixteen 5-day courses were scheduled over 10 years.