Psychometric properties of the 'Skala Kepuasan Interaksi Perubatan-11' to measure patient satisfaction with physician-patient interaction in Malaysia.

Background: Patient satisfaction influences the outcomes of the patient-physician encounter.

Objective: The objective of this study was to validate the Malay version patient satisfaction (MISS-21) questionnaire using a confirmatory validity approach.

Methods: A cross-sectional study was conducted involving 252 patients attending primary health clinic, Hospital Universiti Sains Malaysia.