Publications by authors named "Nicholas D Benson"
Int J Emerg Med
February 2024
Article Synopsis
- In 2021, a large urban university hospital faced usability and workflow challenges after transitioning to a new two-floor emergency department, prompting the formation of a multidisciplinary design collaborative to enhance efficiency.
- The team focused on improving medical supply retrieval times, which are crucial for patient care and clinician satisfaction, by implementing design changes like standardized icons, improved supply label visibility, and a reorganization of supplies based on usage.
- Despite the success of the redesign, the project encountered barriers, including difficulties in clinician engagement, institutional policies, and scheduling conflicts, while also providing insight for future research and collaboration opportunities in similar settings.
