Managing the road safety risks of last mile deliveries: Do telematics have a role to play?

Objective: The research aimed to understand the impact of telematics in reducing traffic violations and crashes among drivers working in parcel delivery and the perceived utility, effectiveness, and acceptability of telematics among drivers using them. The objective was to carry out an online survey among drivers who have telematics versus drivers who do not and compare their behaviors in terms of risks and violations controlling for key demographics an exposure.

Methods: An online anonymous survey was conducted of 780 home delivery drivers of which 430 used telematics in 2022.