Evaluation of primary health care by users during the COVID-19 pandemic: A cross-sectional study.

Objective: To evaluate the primary health care (PHC) attributes and associated factors during the COVID-19 pandemic using the perspective of users.

Methods: This cross-sectional, quantitative study included 422 PHC users from 96 Family Health Teams in a city in Brazil. The assessment used the Primary Care Assessment Tool (PCATool) and a structured questionnaire on the sociodemographic and epidemiological characteristics of users and basic health units (BHU).