Exploring customer retention dynamics: A comparative investigation of factors affecting customer retention in the banking sector using mediation-moderation approach.

The purpose of this research is to explore the impact of service quality, customer trust, and cultural disparities on customer satisfaction within the banking sector. Additionally, the study examined the mediating effect of customer satisfaction and the moderating effect of financial technology. Data for this investigation were gathered from customers utilizing services offered by public banks in Pakistan and China.

Impact of corporate social responsibility on sustainable competitive advantages: The mediating role of corporate reputation.

This study investigates the relationship between corporate social responsibility (CSR) and sustainable competitive advantage (SCA). Moreover, building on the stakeholder theory, this study investigates the mediating effects of corporate reputation (CR) between the relationship of corporate social responsibility and sustainable competitive advantage. We used a questionnaire survey to collect data from the employees working in the construction industry of Pakistan.

Investigating the nexus between critical success factors, supportive leadership, and entrepreneurial success: evidence from the renewable energy projects.

This study focuses on entrepreneurs associated with construction-based renewable energy projects located in Pakistan. The objectives of this research to identify the critical factors that affect the success of entrepreneurs. We used three dimensions of critical success factors such as government support (GS), access to finance (AF), and personality traits (PTs).