Moderating Role of Violence by Patients and Their Relatives on the Behaviors of Healthcare Professionals.

Objective: Studies examining violent behaviors occurring in health settings emphasize direct effects of the variables, and the findings are collected in a limited area. This study aimed to investigate the role of the moderator in the relationship between organizational citizenship behavior (OCB) and job satisfaction in the setting of violent behavior by the patients and their relatives toward healthcare professionals.

Methods: Research data were collected by face-to-face questionnaire method by interviewing the participants.

The Relationship Between Violent Behavior in Healthcare Settings and Communication Skills: An Empirical Study on Provincial Hospitals in Ankara.

Objective: Violence in the health care is a multifaceted and complex social phenomenon that attracts the attention of researchers and policymakers in many countries around the world. Violence against healthcare workers has several factors, but there are limited data on the association between violence against healthcare workers and the communication skills of healthcare workers. In this study, we examine the relationship between healthcare professionals' communication skills and violent incidents experienced or witnessed by healthcare workers.