A Qualitative Exploration of Stroke Survivors' Experiences of Using a Stroke Helpline.

Background: StrokeLine is a stroke-specific helpline used by stroke survivors and their families in Australia to access professional support. There has been little research exploring stroke survivors' experiences of using helplines and their perceived impact on their stroke recovery.

Aim: The aim of this study is to explore the reasons prompting stroke survivors to call StrokeLine and their experiences and to describe the perceived impact of calling StrokeLine on their recovery.

User profile of people contacting a stroke helpline (StrokeLine) in Australia: a retrospective cohort study.

Background: StrokeLine is a specialised telephone helpline led by health professionals in Australia.

Aims: (i) To describe the profile of StrokeLine callers; (ii) to understand the reasons people engage with the service and (iii) how StrokeLine responded to the caller's needs.

Methods: Routine call data were obtained from the StrokeLine between November 2019 and November 2020.