Publications by authors named "Morad Benyoucef"

Although lead scoring is an essential component of lead management, there is a lack of a comprehensive literature review and a classification framework dedicated to it. Lead scoring is an effective and efficient way of measuring the quality of leads. In addition, as a critical Information Technology tool, a proper lead scoring model acts as an alleviator to weaken the conflicts between sales and marketing functions.

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With the growth of online social network platforms and applications, large amounts of textual user-generated content are created daily in the form of comments, reviews, and short-text messages. As a result, users often find it challenging to discover useful information or more on the topic being discussed from such content. Machine learning and natural language processing algorithms are used to analyze the massive amount of textual social media data available online, including topic modeling techniques that have gained popularity in recent years.

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Social information systems (SISs) will play a key role in healthcare systems' transformation into collaborative patient-centered systems that support care delivery across the entire continuum of care. SISs enable the development of collaborative networks andfacilitate relationships to integrate people and processes across time and space. However, we believe that a "connectivity" issue, which refers to the scope and extent of system requirements for a SIS, is a significant challenge of SIS design.

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