[Organizational culture: The influence of leadership in improving institutional health processes].

The prevailing administrative and managing culture of health services in Mexico is questionable. The people in charge of health systems and medical units of the 3 levels of care, also called leaders, by making decisions with little or no preparation and also weak information systems, forcefully nullify any pretensions to making better quality decisions, all of which affects both the user population, and health personnel. If these leaders are improvised, emergent or simply do not have the required preparation, they make it difficult to achieve objectives or goals or they even do not have an organizational climate that favors teamwork.

[ABCDEF: Tool to transform the systems for the registry of institutional information].

Health systems require instruments that allow the generation of real, concrete, specific and objective information that can be named, classified, shared and compared internationally. Nowadays, this premise is possible, thanks to the specific and particular characteristics of information technologies needs in health, the speed in the generation of knowledge, the technological changes in telecommunications and its current development. However, there are areas of opportunity in information systems that make difficult this paradigm.