Publications by authors named "Monica Robles-Garcia"
Objective: To evaluate the influence of a hand hygiene program on consumption of alcoholic hand rub, and specifically the impact of the development of hand washing training in a tertiary hospital belonging to the Cantabrian Health Service in Spain.
Methods: We performed an ecological study from January 2005 to December 2008. The dependent variable was consumption of alcoholic hand rub (ml/day).
We monitored compliance with hand hygiene (HH) by direct observation in 3 hospitals in Cantabria, Spain before and after implementation of an HH informational campaign, separately analyzing the effect of a training program. We report that training plus an informational campaign doubled the probability of HH, whereas the informational campaign without training decreased adherence, acting as a deleterious factor in HH adherence.
View Article and Find Full Text PDFObjective: To study differences in patient satisfaction by gender, among users of hospitals in the Cantabrian Health Service, and if differences were found, to modify organizational policies of the centers in order to improve the quality of care.
Methods: A cross-sectional study was performed in October 2006, using the SERVQHOS questionnaire by telephone. The database of the questionnaire was merged with CMBD database, from which we extracted the length of stay and surgical data.
Objectives: To identify the influence of the dimensions of people items and sociodemographic characteristics included in the EFQM model on high satisfaction of healthcare workers in a district hospital.
Methods: We performed a cross-sectional study in November 2003. The questionnaire used was the personal satisfaction survey of the Basque Country (Spain).