The cost of protecting resources: a cross-sectional study on the interaction between LMX and role ambiguity on work addiction and burnout among Canadian first-level healthcare managers.

Introduction: Using the conservation of resources (COR) theory, our study explores the interaction between role ambiguity and leader-member exchange (LMX) quality on burnout using work addiction as a mediator among Canadian first-level healthcare managers.

Methods: Cross-sectional data was collected among 165 first-level managers working in healthcare with the support of interprofessional associations in Canada. Linear regression was used to test the presented hypotheses.

I and My Friends are Good People: The Perception of Incivility by Self, Friends and Strangers.

Three studies were conducted to assess self-serving biases in participants' beliefs about incivility, its antecedents and consequences as well as restitution behaviors and forgiveness as a function of whether a behavior was performed by themselves, strangers or friends. Participants who imagined themselves in the active role not only described their own behavior as more excusable, congruent with an actor-observer bias, but more importantly, they showed strong self-serving biases with regard to all their reactions to the situation - even though this leads to logical contradictions. This self-serving expectation generalized to friends and contrasted sharply with expectations for strangers, whose behaviors were described as logically consistent.