Incorporating Patient-Centeredness Into Case Management Practice: Concepts, Interventions, and Measurement.

Purpose Of Manuscript: Patient-centeredness is a cornerstone of case management practice. Professional case managers must conduct a clinical assessment to develop a care plan that addresses the clinical issues as well as the patient's needs, preferences, values, and choices. To achieve patient-centeredness, the case manager must engage with the patient in order to build a relationship that supports the patient-identified goals and addresses gaps in care.

Working With Transgender Individuals in Case Management Practice.

Purpose And Objectives: To understand key concepts, effective communication strategies, and a broad range of health and human services for transgender persons in order to enhance the effectiveness of case management services.

Primary Practice Settings: Individuals who identify as transgender or gender variant.

Findings/conclusions: Transgender persons have faced historic challenges in accessing health care services that are respectful, sensitive, and affirming.