Patient Experiences and Perceptions of Care Coordination in Primary Care.

Background: Understanding patient perceptions of care coordination in primary care can help improve responsiveness to patients' needs, outcomes, and quality of care.

Purpose: The purpose of this study was to explore patient experiences and perceptions of care coordination in primary care.

Method: Interviews with 13 patients from 10 clinics were conducted and analyzed using directed content analysis.

The Role of Care Coordination: A Qualitative Study of Care Coordinator Perceptions.

Background: Care coordination is important for patients with complex needs; yet, little is known about the factors impacting implementation from the care coordinator perspective.

Purpose: To understand how care coordination implementation differs across clinics and what care coordinators perceive as barriers and facilitators of effective coordination.

Methods: Nineteen care coordinators from primary care clinics in Minnesota participated in interviews about their perceptions of care coordination.