Utilizing data sampling techniques on algorithmic fairness for customer churn prediction with data imbalance problems.

Customer churn prediction (CCP) refers to detecting which customers are likely to cancel the services provided by a service provider, for example, internet services. The class imbalance problem (CIP) in machine learning occurs when there is a huge difference in the samples of the positive class compared to the negative class. It is one of the major obstacles in CCP as it deteriorates performance in the classification process.