Dynamics of stress generation and reduction in the nursing team at an oncology center.

Objective: to represent the dynamics of stress generation, accumulation and reduction in the nursing team at an oncology therapy center.

Method: a mathematical simulation model of system dynamics was developed based on data collection in loco. The model served to test the impact of three policies aimed at reducing stress in the team, namely i) increase in the service load; ii) increase in the size of shift teams and iii) reduction of service hours per bed.