Do you wanna dance? Tales of trust and driving trust factors in robot medication counseling in the pharmacy context.

The sustainable implementation of socially assistive robots in a pharmacy setting requires that customers trust the robot. Our aim was to explore young adults' anticipations of and motives for trusting robot medication counseling in a high-stakes scenario. Through a co-creation approach, we co-designed a prototype application for the Furhat platform together with young adults.

Social robots counselling in community pharmacies - Helping or harming? A qualitative study of pharmacists' views.

Background: Welfare technological solutions such as social robots attempt to meet the growing needs of the healthcare sector. Social robots may be able to respond to the shortage of pharmaceutical personnel at community pharmacies. However, there is a lack of previous studies regarding the use of social robots for medication counselling purposes in a pharmacy setting.

Type and amount of help as predictors for impression of helpers.

Impression of helpers can vary as a function of the magnitude of helping (amount of help) and of situational and motivational aspects (type of help). Over three studies conducted in Sweden and the US, we manipulated both the amount and the type of help in ten diverse vignettes and measured participants' impressions of the described helpers. Impressions were almost unaffected when increasing the amount of help by 500%, but clearly affected by several type of help-manipulations.