Human reliability analysis by fuzzy "CREAM".

This article proposes a systematic procedure for computing probabilities of operator action failure in the cognitive reliability and error analysis method (CREAM). The starting point for the quantification is a previously introduced fuzzy version of the CREAM paradigm that is here further extended to account for: (1) the ambiguity in the qualification of the conditions under which the action is performed (common performance conditions, CPCs) and (2) the fact that the effects of such conditions on human performance reliability may not all be equal.