The Evolving Role of the Professional Case Manager: A National Study From the Commission for Case Manager Certification: Part 2.

Purpose: The purpose of the national role and function study was to identify the essential activities and necessary knowledge areas for effective professional case management practice from the perspective of those directly involved. The study also aimed to inform the relevance and currency of the blueprint for the case management certification examination.

Primary Practice Settings: The national study covered the diverse case management practices and/or work settings across the full continuum of health and human services and numerous professional disciplines.

Understanding the Increasing Role and Value of the Professional Case Manager: A National Study From the Commission for Case Manager Certification: Part 1.

Purpose: The purpose of the national role and function study was to identify the essential activities and necessary knowledge areas for effective professional case management practice from the perspective of those currently functioning in such roles in various care settings and across diverse professional disciplines.

Primary Practice Settings: The national study covered the diverse case management practices and/or work settings across the full continuum of health and human services.

Methodology And Sample: This cross-sectional descriptive study used the practice analysis method and online survey research design.