Publications by authors named "Mary Therese Hankinson"
Objective: The primary goal of this research was to evaluate a physical full-scale, high-fidelity mockup of a mental and behavioral health (MBH) inpatient room and bathroom.
Background: There is minimal research on design for MBH and no published research using mockups to evaluate a MBH design proposal. To address this gap, an interdisciplinary team developed an ideal Patient-Centered , which was built as a mockup at a Veterans Administration (VA) facility and evaluated by patients and staff in situ.
Background: Veterans Affairs New Jersey Health Care System (VA NJHCS) used the advanced clinic access (ACA) strategies and applied "facility communication model" principles to improve access to care at two medical centers and a community-based outpatient clinic. Implementation of the facility model included the integration of a performance improvement (PI) structure, use of the technology, and staff participation.
Methods: VA NJHCS participated in a Veterans Integrated Service Network (VISN 3) collaborative consisting of five network facilities from June 2001 to January 2002.