Publications by authors named "Mary Elizabeth Billie"
Serious Illness Conversations: A Case Management Quality Improvement Project.
Prof Case Manag
March 2021
Article Synopsis
- The project aimed to create and assess an educational program and protocol for case managers to identify and communicate with seriously ill patients about their care preferences.
- Seventeen nurses and three social workers from an Accountable Care Organization in Chicago participated in a four-hour training session focused on best practices in serious illness communication.
- Post-training, 95% of participants felt the program objectives were met, with all reporting effectiveness in delivery and relevance to their clinical roles.